Welcoming visitors to the Highlands

Coach & Visitor Ambassador Service

A warm Highland welcome for every coach and cruise passenger arriving in Inverness — with a friendly face, local know-how and a guide to the city centre.

The Coach Friendly facility

Inverness BID manages the Coach Friendly facility on Ardross Street during the summer months, where our Coach & Visitor Ambassadors welcome passengers arriving from cruise ships and visiting coach tours.

A warm welcome

Our Ambassadors greet coach and cruise passengers as they arrive, setting the tone for a memorable Highland visit.

Managing the bays

They manage the coach parking bays at the Coach Friendly facility on Ardross Street throughout the summer season.

Local information

They provide information and assistance, including an Inverness Visitors Guide with a map to the city centre.

For coach operators & drivers

Coach Drivers Guide

Planning a visit? Our guide for visiting coaches covers the Ardross Street facility, drop-off, routing and everything you need for a smooth arrival in Inverness.

🅿️ Overnight & long-stay coach parking is available at the V8 Cafe, Henderson Road, IV1 1SN.

Inverness Visitors Guide

Your map to the city centre

Every visitor gets our guide with a map to the city centre, highlighting some of the fabulous businesses that make Inverness special. Give the book a moment — then click to open the full guide.

Your map to the city centre

Every visitor gets our guide with a map to the city centre, highlighting some of the fabulous businesses that make Inverness special. Give the book a moment — then click to open the full guide.

Awarded Coach Friendly status

In 2016 we were awarded Coach Friendly status by the Confederation of Passenger Transport, in recognition of the excellent facilities and service Inverness BID provides to visitors and coaches.

Open for Business

With excellent transport links across Scotland, the UK and beyond, the City in the Highlands is always open for business. Inverness boasts a skilled, resourceful workforce — reflected in emerging industries such as life sciences and renewable energy set to expand in the coming years.

It’s also the hub of tourism in the Highlands and Islands, drawing thousands of national and international visitors every year. At the heart of it all, the City Centre BID is committed to strengthening business across every sector of the city centre.

Education

University of the Highlands & Islands

Inverness has its very own university, offering a wide variety of courses and producing a talented local workforce.

Business Directory

See for yourself the unique range of businesses our city has to offer.

Keep up with the city

Follow Inverness BID on Facebook for the latest on what’s happening in the city centre.